OUR MISSION IS SIMPLE...
“THE LEADER OF THE PACK”
HBI’s mission is to increase smokers’ enjoyment by
producing and distributing the very best RYO and MYO
products in the marketplace. We accomplish this in
two ways; first by offering our customers their choice
of every high quality Roll-Your-Own product available.
Each product evinces a unique style or fills a particular
market need. We look for qualities such as catchy
packaging, ultra-lightweight thickness, substantial
paper quality and/or enhanced mouthwatering flavoring.
We simply refuse to offer what we deem to
be inferior goods to our customers, without warning
them in advance. The second way we add to smokers’
enjoyment is by producing totally new products ourselves
(or with a partner) and by improving existing
tobacco products.
Our goal is to always be the first to deliver new and
exciting products in our industry. For example in 2009
we launched RAW ORGANIC, the world’s first rolling
paper made from organically grown, chlorine free
Hemp*. This product has been an immediate success
and has helped push the RAW brand to the forefront
of the RYO industry. This superior forward thinking is
what the market has come to expect from HBI.;
Wait until you see what products we have up our
sleeves for 2010! Our customers already know that
“there’s always something new at HBI.”
We work 24/7 to be the BEST in every way – the BEST in customer service with same-day shipping, price matching and quality guarantees, the BEST in communication with our customers who know how seriously we take feedback and feedback from their customers, and the BEST in online service illustrated by our websites including www.rollingsupreme.com which gives smokers the ability to speak to us directly, thus aiding us in always producing products of excellence.
For all these reasons HBI is the FOREMOST COMPANY in this industry and is committed in every way to maintaining our position of superiority.Thank you,
The HBI USA Team
*Organic for this paper means grown without harsh pesticides or toxic nonnatural fertilizers